To check the voltage of your ring pro open the ring app select your ring pro and tap on the text of the voltage status to see the voltage mv reading.
Ring doorbell pro voltage reading.
You would need to measure it with the ring doorbell hooked up and working properly or a sufficient resistor as a load.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
The ring doorbell voltage for the ring pro must be between 16v 24v ac.
Or very good you re ready to go.
For your ring video doorbell pro to function correctly the voltage needs to be at least 3 700mv.
Set up your ring video doorbell pro.
The rssi on both the chime pro and doorbell pro are rated by ring as good when i do a health check.
So my problem was the opposite of most my 16v transformer was putting out too much voltage.
If it reads good or.
I was direct connected with no doorbell using existing intercom wire that i doubled up two wires twisted per connection.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Or if it is calibrated at 120v and you are getting 121 then it will be higher.
If the voltage is below that number device functionality will be impaired.
This is a job that may require a licensed electrician.
If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to support ring pro.
It would ring once then it would die.
Click here for instructions on setting up the ring video doorbell pro in your ring app.
I decided to try a new transformer.
The transformer was a 24v 40va hard wired model but it was old.
Even if your voltage is reading 16v you still need to check that you have 30va of amperage from the transformer as this is the recommended amperage requirements from the manufacturer of the ring pro doorbell.
The problem is as many others have reported in numerous forums with the entire ring doorbell pro model.
However voltage is less the concern here.
Take a look at the voltage reading.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
I am going directly from an adjustable transformer set at 16v through the pro cable supplied by ring out to the doorbell.
The electrician ensured that the voltage was good at the transformer doorbell service box and doorbell pro.
Check the voltage reading.
4310 mv and the app was showing the voltage as red in the device health so not good.
How to solve power problems with the ring video doorbell pro.
My first ring pro would not stay at good power for more than 10 minutes.
