It s been slowly charging by hardwired installation since.
Ring doorbell power source says battery.
Countless ring video doorbell pros have failed to work as intended due to a faulty internal battery.
1st time that has ever happened so i looked at the device health and it showed the power source was battery and not hardwired.
The rechargeable battery that comes included with your ring video doorbell is designed to power your device without being connected to an external power source.
I just installed a brand new ring door bell 2 and it is complaining that the battery is low.
Ordered a replacement power supply same issue.
Called ring several times they just sent me a replacement.
Purchased the 18v 500mah power supply from amazon and it worked for a few minutes showing hardwired and light ring lit up but then it went back to battery status and no lit ring.
For more information about battery life and recharging your ring video doorbell visit the charging guide.
I have a ring 2 that is just over 2 years old.
If it shows battery there then it s not charging.
I let the batter charge about 3 hours or so via usb and got the battery up to 70ish before installing the bell.
I ve pushed the button a couple of times but the battery continues to show low and is discharging.
With the ring video doorbell.
I do have the battery installed as the directions say.
The main screen shows a green battery with a lightning bolt through the.
The symptoms of this is usually a completely dead unit that will not respond to power or a unit that reboots unexpectedly although there can be many other symptoms.
It will need to be recharged on a regular basis.
I finally get my ring pro doorbell working after the ring customer service gives up on me.
Ring s battery powered doorbells have made smart security at the door easier but they ve had to strike a balance in terms of the features offered and power usage.
Ring doorbell2 started showing power source as battery after 2 years.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Update people are commenting that the ring pro power cable fuse.
Mine shows power source.
The other day i received an email saying i needed to recharge the battery.
I am having the same issue with my new ring 2 doorbell.