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Ring doorbell light wont stop spinning.
It did go completely flat and it is more fully charged.
How do i know my video doorbell pro cam is in setup mode.
Can somebody please help.
A flashing white led on the front of the pro after attempting the wifi connection step is either an update being performed or setup failure.
Ring doorbell fails on wifi connect spinning light hey mrc242 you may need to check on the ports and protocols of your router to make sure that it allows a ring device to be set up on it.
You can look this over in our ring help center article here.
Ring light doesn t spin but keeps flashing good question bananekrumm.
I attempt setup but the wifi network will not show up.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
You ll know your video doorbell pro is in setup mode when the light is spinning.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
It may take a minute to fully complete this process.
Immediately the ring begins to spin that white circle.
White circle spins but no wifi network shows up.
Ever since then all i can get out of the device is a rapidly spinning white circle around the front button.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
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After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.
Won t stop spinning white i have the ring 2 pro hard wired installed and connection gets hung up.
Since then i have replaced my transformer doorbell chime to a compatible one listed on their site and even replaced the ring pro with another one and i m still getting the same.
Called support they said it was a voltage issue.
I tried reinstalling and hard resetting the ring it goes back to the spinning white circle.
I ve tried re starting wifi but it s still not spinning after scanning barcode.
The light on the video doorbell pro isn t lighting up.
As soon as your ring product has been set up in the ring app it will stop broadcasting this wifi network and stay connected to your home network.
My doorbell is fully charged however when i press the orange light it does not spin.
I ve gone through the set up process several times.
Button won t stop spinning white no matter what i do.