Power is good internet is good other devices work fine.
Ring doorbell light not spinning.
I think it must have been sitting in a box not set up for five years.
It does not spin as the app suggests and it fails to connect to the device.
If i push the main button on the doorbell only the doorbell itself rings as does the mechanical doorbel.
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It appears to be the original ring doorbell.
Do not get any light spinning or otherwise white or blue.
While setting up ring video doorbell pro you will be asked to put the device into setup mode note that the device will automatically enter setup mode the first time it receives power in order to put the device into setup mode press and release the small button on the right side of the doorbell.
If the setup failed there may also be a flashing white led pattern.
My doorbell is fully charged however when i press the orange light it does not spin.
New installation followed all of the directions got to the point where it asks if the light ring is spinning but it doesn t happen.
What is setup mode.
It did go completely flat and it is more fully charged.
Ring doorbell fails on wifi connect spinning light hi all i m trying to set up an old ring doorbell.
Doorbell would only return to a pulsating ring rather than spinning setup ring so called support.
Page 17 has the flashes and what they mean.
During the setup phase after i ve connected my phone to the ring wifi it tries to connect to my home wifi and fails.
When any ring product is in setup mode it broadcasts a temporary ring wifi network.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
I ve tried re starting wifi but it s still not spinning after scanning barcode.
No alerts no video from doorbell.
Ring doorbell pro will not go into setup mode.
During the setup process the ring app will.
How do i know that my ring video doorbell 1st generation is in setup mode.
We did all the things which mostly consisted of me taking pictures of my doorbell and chime transformer wiring setup testing normal doorbell functionality.
The device has both ac power and a fully charged battery.
In fact the ring is half lit and then the final 3 4 of the ring just feebly blinks on and off.
Tried resetting doorbell pro several times.
Hello i am trying to set up my ring doorbell 2 and when i press the setup button i get nothing but a solid white light.
Support eventually said my ring pro was defective and to order a replacement.
I have a screenshot below.
Ring light doesn t spin but keeps flashing i just upgraded to the pro.
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