Ring Doorbell 3 Night Vision Not Working

All i have done is turned on the porch light during the night and turned on the color night vision in video settings.

Ring doorbell 3 night vision not working.

Straight from amazon and keyword searched for night vision. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Not ringing your existing internal doorbell correctly. Ring video doorbell night vision stopped working hey lmartoct happy to chime in for marley here.

Andy t 11 21 2018 reply. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. But if night vision is the most important this may not be the best camera for you. Night vision doesn t work.

It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. Power pro is installed everything else is working fine i have reset the camera. To solve this issue the ring video doorbell may not be receiving sufficient voltage.

I think this started with the new update to the app. For the ring video doorbell to function properly it needs a minimum of 3 900 mv. The 3 per month fee is well worth the price. I did not cover up the infrared sensors with tape.

If the night vision is still not functioning appropriately after performing a reset and a new setup of your doorbell you ll want to reach out to our support team at one of the numbers available here. The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view. What is indicating that night vision mode is not working as expected. Some reviews if you want to hear it from those who know best.

When night vision mode has engaged you should see faint red leds around the camera lens indicating that it is working. Even the reset does not work. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white.

Thoughts from purchasers of ring. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. Now the doorbell will work through the dark hours. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.

Your ring pro requires a power source that supplies a minimum of 16 volts ac.