The chances are that your ring doorbell is stuck in the night vision feature because of the infrared lights.
Ring doorbell 2 stuck in night vision.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
I m glad or not glad however you want to look at it that others have this issue too and it seems to be a ring issue.
Ring pro works fine for a couple of events and then stops working.
The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view.
If you ve been living under a rock and don t know what ring is it s the little rectangular box next to people s front door that looks discreet and has a doorbell on.
Not ringing your existing internal doorbell correctly.
Night vision doesn t work.
Why is my ring doorbell stuck in black and white.
The company has since heard their consumers and developed new night extension pieces upgraded versions of ring and ways to improve the computer s vision in the dark.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.
While the night vision feature is a good thing to have for those dark hours it raises concern when it carries through the daytime.
Poor wiring may lead to video freezing and night vision issues therefore.
Once it seemed to correct itself but this last time i had to reset the doorbell.
When i first install the doorbell 2 i get color video at night with the porch light on.
I ve had the doorbell now for about two weeks and have had it stuck in night mode a few times now.
Then it goes away then into night vision.
This is the doorbell 2.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Disable night vision on ring pro video doorbell with our porch light on we can see everything fine and in color all the way from our house to up and down the block.
I didn t use the circuit breaker method.
If the button on the doorbell is not responsive at all and does not ring or notify you on the application even after ensuring audio and notifications are enabled from both the application and the ring doorbell the button may need to be replaced.
When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white.