It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.
Ring doorbell 2 night vision not working.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Not ringing your existing internal doorbell correctly.
It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.
I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
I think this started with the new update to the app.
Now the doorbell will work through the dark hours.
Night vision not working ring doorbell 2 recently despite good connetion and device health i get totally black screen videos at night when i used to get night vision videos at night.
But if night vision is the most important this may not be the best camera for you.
My ring doorbell 720p works perfectly at night in color.
I keep reading that there is a way to turn nightvision on and off in the app but there is no such setting in my ring app.
Ring pro works fine for a couple of events and then stops working.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Then it goes away then into night vision.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
I did not cover up the infrared sensors with tape.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.
Power pro is installed everything else is working fine i have reset the camera.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
Night vision doesn t work.
This is the doorbell 2.
When i first install the doorbell 2 i get color video at night with the porch light on.
The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view.
If the ring isn t working for you there are certainly other night vision camera s you can purchase.