If you did not receive the fax continue to step 9.
Ricoh fax machine not receiving faxes.
The result is that faxes are not received or voice mail does not function.
When receiving an important fax we recommend you confirm the contents of the received fax with the sender.
This feature is convenient when you want to check the content of received faxes via e mail while you are out of your office or to manage received faxes in the folder on your computer.
Your machine is functioning properly.
The machine was not able to print the received fax or the machine s memory reached capacity while receiving a fax because the document was too large.
The tray set for tray use.
The machine may not be able to receive faxes when the amount of free memory space is low.
If you don t receive the fax but the display says remaining faxes xxx.
This compression makes the fax signal unable to be understood by the receiving fax machine.
Fax preview is turned on.
In addition to printing received faxes from the machine you can also transfer them to an e mail address or a shared folder on your computer forwarding.
Specify what color files lists and reports received under the fax function are printed in.
Once fax preview has been turned off have a test fax sent to.
If no other fax machine is available it is possible to try line2 of the ata.
Stored received documents are printed as soon as the problem is resolved.
If you receive the fax you ve resolved the issue.
Load paper into the tray.
If a printing problem occurs the fax is stored in memory.
If this happened when the receiving file indicator was lit low paper may have caused printing to stop.
If it still doesn t work if possible please connect the ata to another fax machine to do a test.
The default setting is black.
Remember to reset your ring delay or answering machine setting.
When the set color is cyan or magenta printing is not possible even if only one color of toner runs out.
Many voip phone lines are not compatible with fax even if they advertise they are.
A person or device answering the line at your location is interfering with the fax reception before the machine has a chance to answer the fax.
Voice mail does not work with fax machines.
The phone line is answered at the phone company facilities when voice mail is used.
The paper tray was empty.
Fax under fax settings did not contain a4 letter.
To use voice mail and a fax on the same line use a distinctive ringing service.
Ask someone to send you a test fax.
Faxes that are many pages or include graphics are more likely to fail.
For fax tones on voice mail messages.
The machine failed to print received fax documents.
Load paper in the paper tray.
Note that printing is not possible if the set color toner runs out.
Reboot the fax machine this may help re establish communication between the ata and fax machine even when sending is working.
Click here for instructions on how to turn it off.
Sometimes faxes g0 through sometimes they do not sometimes they never go through.
